Privacy Policy

1. Introduction

At YESS, your privacy matters. This Privacy Policy explains how we collect, use, and protect the limited information you share through our website. Our goal is to ensure you feel safe and informed when reaching out for support.

2. Information We Collect

When you use our contact form, we may collect the following basic information:

  • Your name
  • Your email address
  • Your phone number
  • The message you choose to submit

YESS does not collect clinical details, mental health history, or any Protected Health Information (PHI) through our website forms.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiry
  • Contact you to schedule an appointment or consultation
  • Share information about YESS services when requested

YESS does not sell, rent, or share your personal information for marketing or advertising purposes.

4. No Therapeutic Relationship Established

Submitting a contact form does not create a therapist–client relationship. Confidentiality protections begin only after formal intake and consent for services are completed.

5. Data Protection & Security

We take reasonable steps to safeguard your information from unauthorized access or misuse. While we strive to protect your data, no online system can guarantee absolute security.

6. Cookies & Website Analytics

Our website may use basic cookies or analytics tools to help us understand general website traffic and improve functionality. These tools do not collect personally identifiable information beyond standard technical data such as IP address or browser type. You may disable cookies through your browser settings.

7. Third‑Party Services

If our website uses third‑party services (such as hosting providers or form processors), those services may handle your contact information solely to support website functionality. Each third‑party service follows its own privacy policy.

8. External Links

YESS may provide links to external websites for resources or information. We are not responsible for the privacy practices or content of those sites.

9. Not for Emergencies

The YESS website and contact form are not monitored continuously. If you are experiencing an emergency or crisis, please contact local emergency services or a crisis hotline immediately.

10. Your Rights

You may request that we update or delete your personal information at any time by contacting us directly.

11. Updates to This Policy

YESS may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

12. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us.